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Common questions

The duration of psychological treatment varies according to several factors, such as:

The severity of the problem: More complex or chronic disorders generally require longer treatment.
The patient’s response to treatment: Some people respond more quickly to therapy than others.
The goals of treatment: If the goal is just to alleviate symptoms, treatment may be shorter. If the goal is a deeper change in personality or behavior patterns, treatment may be longer.
The frequency of sessions: The frequency of sessions can also influence the duration of treatment. More frequent sessions generally lead to faster progress.
Patient involvement: Patients who are more actively involved in treatment generally achieve better results in a shorter time.

Psychologist:

He/she a degree in Psychology, with an emphasis on understanding human behavior and interpersonal relationships.
It uses therapeutic techniques such as psychotherapy, therapeutic groups and psychological tests to help resolve emotional, behavioral and relational problems.
He/she cannot prescribe medication, but is the one that is able to really change character traits and behaviours to more adaptable ones.

Psychiatrist:

He/she has a degree in Medicine, with a specialization in Psychiatry.
He/she can diagnose and treat mental disorders through medication.
He/she can have an important role in acute mental disorder crisis that requires hospitalization and legal interventions.

In short, psychologists and psychiatrists are mental health professionals who work in a complementary way. The psychologist helps the patient understand their problems and develop strategies to deal with them, while the psychiatrist can provide medication treatment when necessary to diminish symptons. This allows the person to learn and develop new coping skills.

Yes, psychotherapy is confidential. This means that everything you say during sessions with the psychologist will be kept confidential, with the exception of some specific situations, such as:

Ultimate risk of severe self harm or agression towards other people;
Abuse or neglect of children the elderly people;
Commited crimes.

The psychologist has an ethical duty to maintain the confidentiality of patient information, which guarantees a safe and welcoming environment for therapy.

Although both techniques explore the potential of the mind, their goals and methods differ:

Hypnosis: A specific intervention that induces a state of deep relaxation, where you become more receptive to suggestions. It is useful for dealing with chronic pain, anxiety and addictions.
EMDR (Eye Movement Reprocessing and Reprogramming): An approach focused on reprocessing traumatic memories and limiting beliefs, changing brain neurochemical patterns and structures. Through bilateral movements and specific techniques, EMDR seeks to promote lasting changes and reduce the negative impact of past events.

Only session refunds are offered . To check your plan’s availability and coverage, contact your carrier.

Does your health plan cover therapy? Excellent! Reimbursement helps you pay for the sessions and facilitates access to this essential care for your mental health. But how does this process work in practice?

To help you, I prepared this practical guide with the main steps and information:

1. Check your plan coverage:

Consult your plan’s guide: It details coverage conditions, including session limits, refundable amounts and procedures for requesting reimbursement.
Carrier website or app: Visit your carrier portal for up-to-date information about therapy coverage and reimbursement.
Service center: Contact your plan’s service center to ask questions and obtain specific guidance.

2. Required documents:

Proof of payment for the sessions: Invoice or receipt detailed with date, value, name of the professional and CNPJ of the practice.
Psychological report or report: Issued by the psychologist, with the diagnosis and treatment plan.
Medical referral (optional): Some operators require a referral from a doctor or psychiatrist for psychotherapy sessions. Check your plan guide or with your operator.

3. Requesting a refund:

Online form: Most operators provide an online form to request a refund. Fill in your details, attaching supporting documents.
Carrier app: Some plans allow you to request a refund via the carrier app.
In person: In exceptional cases, the request can be made in person at the operator’s service units.

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